Office Manager- Ceramics

Job Ad: Office Manager- Ceramics

Job type: Full time, permanent. Hours: 40 hours per week

Salary Band: £30,000 - £40,000 per annum dependant on experience.

Company Background:

With a rich history spanning over 3 decades in Stoke on Trent, the manufacturing business specializes in the creation of hand-made, bespoke, and custom tiles. Expertise lies in traditional techniques, including extruding, hand-cutting, tube-lining decoration, slip-casting, and hand-painted tiles. Proudly standing as one of the last factories in the UK utilizing these methods at scale, they take pride in fulfilling unique customer requests for specialised sizes, colours, and decorations.

Primary Responsibilities:

As the business continues to flourish, my client is on the lookout for a dedicated Production Manager to contribute to the seamless functioning of operations. Your core responsibilities will revolve around overseeing the production schedule, collaborating closely with the factory floor team, and efficiently managing day-to-day administrative tasks. This role plays a pivotal part in ensuring that client orders are scheduled and fulfilled with the utmost efficiency.

Specific Job Responsibilities:

Production Scheduling:

• Manage the weekly production schedule, updating as new jobs come in and orders are dispatched.
• Collaborate with production teams to adjust work as necessary.
• Ensure clients have accurate lead times when placing orders.

Production Management:

• Work with the factory floor team to optimize workflows and systems for streamlined production.
• Monitor stock and inventory levels, ordering necessary materials promptly.

Production Administration:

• Send customer quotes, order confirmations, and invoices.
• Act as the primary contact for supplier questions and contract renewals.
• Assist the finance team with purchase entries and payments.

MRP System:

• Participate in setting up and rolling out an MRP system within the next 18 months, led by one of the business owners.

Ad Hoc:

• Answer phones and emails on a daily basis.
• Coordinate rubbish collections, machinery repairs, and other services as needed.
• Manage all computers and emails with external IT support.
• Handle other ad hoc business admin tasks.

Skills:

• Positive attitude with a problem-solving mindset.
• Forward planning skills, thinking and planning in advance.
• Ceramics experience.
• Proficient in computers and Excel.
• Experience with Accounting systems (QuickBooks / Xero / Sage).
• Gentle but forthright communication style.
• Willingness to roll up your sleeves and contribute to various tasks.

If you are ready to join a small and friendly team, contributing to the success and growth of our manufacturing business, please submit your application. Email your CV and cover letter to edward (@) huntermasonconsulting . com We look forward to welcoming a dedicated and skilled Production Manager to the team!