AddressThe role will provide on-site operational and administrative support to ensure process compliance and report to the Assistant Transport Manager.
We are looking for an enthusiastic and well organised person to deliver a great service, keep all systems up-to-date and documentation recorded accurately. You must be prepared to be flexible in relation to duties and shift patterns.
You will be responsible for- Brief drivers on their daily activities (Pre-& post-delivery route completion)
- Handle queries & complaints from customers (stores)
- Despatch delivery routes in line with the pre-planned delivery schedule & report any delivery concerns to Assistant Transport Manager.
- Take a pro-active part in ensuring that the delivery service levels are maintained and foresee potential issues.
- Assisting the warehouse & transport management team in keeping fleets safe and legal
- Maintaining records and assisting in filing records
- Accurate completion of Transport KPIs
- Manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers
- Comply with Data Protection by ensuring that all confidential, sensitive information and personnel files are kept secure and documents are not left unattended.
- Be proficient in Microsoft packages including Work, Excel, PowerPoint, Outlook
- Have effective communication skills both verbal and written
- Be organised, capable of planning, and has the flexibility to work well under pressure
- Be patient, resilient and have a calm and logical approach
- An understanding of Working Time Directive preferred (not essential)
- Relevant training will be provided on systems and procedures used within the role.
At One Stop Stores we aim serve local shoppers a little better every day, with a culture that is friendly, fun and where everyone is treated with respect, you have a really great place to work.
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.
We have over 900 stores employing over 10,000 people, we are an ambitious organisation with a culture that is friendly, fun and where everyone is treated with respect; our business really is a great place to work.
What’s in it for youAt One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:
- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services, F&F clothing, Tesco Mobile
- Discounted shopping website
- Free eye tests
- A great holiday package
- Community involvement and charity work
- Pension Scheme (3% employer contribution)
One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.
