Online Community Coordinator

You will work within a team to moderate, create and coordinate content, information, newsletters and manage volunteers.

You will form a key part of the wider Online Community team by:

• moderating discussions
• welcoming, engaging and supporting members
• signposting members to useful resources
• sourcing and creating new conversations and content
• recruiting, training, managing and supporting volunteers
• escalating safeguarding concerns

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.

You will:

• have great inter-personal skills
• write in a high standard of Plain English
• enjoy communicating and supporting people
• have broad experience of using forums or social media communities
• have a high level of computer literacy
• understand the barriers that society creates for disabled people
• have great reading comprehension and fantastic attention to detail
• be consistent and methodical
• have experience of creating different forms of content
• enjoy solving problems
• know how to manage your time effectively
• have been part of a team before
• We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email recruitment@scope.org.uk

Find out more about asking for adjustments at interview.

Equality, diversity and inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.