Online Programme Administrator

The Role

Are you an administrator seeking a role within a fast-paced and collaborative environment?

Digital Learning has a school-wide responsibility for the strategic direction, implementation and delivery of the digital learning portfolio, education technology roadmap and the school's library strategy. We are also responsible for generating revenue from the online portfolio. The Online Programme Administrator will be supporting the Online Learning Programme Manager in the delivery of expanding online course portfolio. We deliver value to the school and it's mission by leading and driving in the following area: Curation, Digital Product Portfolio, Research Amplification and Services, Technology & Systems.

Main Responsibilities

• Administrative and/or operational tasks to ensure the delivery of a first-class service to all stakeholders.
• First line support within the School, solving routine problems in a specific area, and providing stakeholders with the information and/or understanding they need to deliver an excellent service.
• Organise, input into and monitor databases and records to ensure accurate recording, completed in a timely manner in line with established processes.
• Collate information to produce regular standardised management reports to support decision making within the department.
• Provide ad hoc support (e.g. research, external benchmarking) to small projects in order to support project planning and implementation; sometimes taking the lead on defined project activities

Who we are looking for

• Strong communication skills and the ability to address a variety of stakeholders.
• Sound working knowledge of standard IT packages, systems and/or databases.
• Experience of software related to own area of specialism.
• Proactive approach to relationship development with colleagues.
• Good attention to detail.
• Good time management skills with the ability to organise and prioritise.
• Good team working skills with the ability to work collaboratively.
• Ability to interpret and apply guidelines to a specific activity.
• Experience in standard financial management processes.
• Experience of working in a customer facing environment.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date 17th April 2024

London Business School