Address
Form of work
SalaryRole:Operational Applications Services Analyst
Company type: Large-scale retailer
Salary: up to £40,000 per annum
Location: Hybrid - Liverpool
Concept Resourcing are looking for a Operational Applications Services Analyst to join a Large-scale retailer based in Liverpool.
This role is hybrid.
As an experienced Operational Applications Services Analyst, you will be responsible for, the
continual delivery of services, support, maintenance, and assisting in projects in relation to our
Operational Applications.
If you are an experienced Operational Applications Services Analyst and are interested in this fantastic opportunity, then please APPLY now.
Key responsibilities:
- Fixing software operational issues per our service portfolio requirements
- Troubleshooting/resolving reported problems
- Assisting with the daily maintenance of the software within our application portfolio
- Escalation management to our 3rd party support teams
- Maintaining and updating our existing technical documentation within our application portfolio
- Performing required project support/development
Requirements:
- 3+ years' experience of maintaining and supporting software applications.
- Experience implementing and configuring software for users.
- Demonstrable expertise in maintenance of Business Rules and Business Configuration.
- Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills.
- Creation of Functional and Technical Specifications documentation for improvement projects including specifications for configuration changes, data migration, and system integrations.
- Building and configuring of business workflows.
- Schedules work to be done and follows up to ensure completion within deadlines.
Salary & Benefits:
- Up to £40,000 per annum
- Competitive benefits
- Hybrid
If you are an experienced Operational Applications Services Analyst and are interested in this fantastic opportunity, then please APPLY now.
