Operational Leader

This is an innovative and challenging role with a clear purpose of harnessing the energy, expertise and commitment across government and into the private sector to counter fraudulent attacks on the Welfare System and mitigate losses from fraud, error and debt. The role and team will sit within the DWP’s Counter Fraud Compliance and Debt Directorate (CFCD). The aim is to ensure DWP work more effectively with partners at both a strategic and operational level to prevent the loss of benefit through both Fraud and Error. You will be working in a small team to drive forward key activities around Cross Government Partnerships.

CFCD is a great place to work where the leadership team are passionate about attracting the best talent whilst nurturing and valuing new and existing colleagues to be the best they can be. We are looking for people who can demonstrate our values and commitment to leadership which are based around Collaboration, Resilience and Inclusivity. We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible. We want you to be comfortable challenging the norm and finding daring and dynamic solutions that support our values and enable colleagues to shine in whatever role they do.

Equality, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences.

This is a national team and occasional travel for meetings will be required, including possible overnight stays in UK locations.

You will be working in a newly formed cross-government partnership team working with existing and new partners with joint risks around public sector fraud. The work will be varied and could include:

• Managing a broad range of stakeholders across multi-disciplinary teams and other government departments and relevant external partners. You will support the team in collaboration with existing stakeholders and identification of new stakeholders and partners: proactively engage with stakeholders to collaborate on complex work and maintain those relationships, balancing competing priorities. 
• Organise meetings including virtual and face to face, sometimes for a broad range of stakeholders, including other government departments and partners; formulate capture and interpretation of meeting notes for different levels of audience; mange action logs, taking responsibility for liaising with stakeholders for updates on actions and where relevant taking the lead on delivering specific actions.
• Assisting with mapping current processes, organisational details, stakeholder networks and engagement within the department and across government and the private sector to aid collaboration and to identify gaps and opportunities.
• Assist the team with ensuring common areas of risk and threats are identified and understood, maximising opportunities to share intelligence, data and insight around shared risks and customer groups.
• Assist with the development of impactful, joint, targeted operational and or procedural responses with other government departments and external bodies. You will assist with project-managing specific initiatives, ensuring plans are developed, implemented and progress is monitored to ensure key milestones and deliverables are met. You will have the opportunity to take the lead on some initiatives.
• Communicate complex issues in a way that is easy to understand, with an eye for detail and ability to tailor style/content for different audiences.  You will have responsibility for capturing specific notes and translating these to high level outputs. The role may also require drafting briefings and papers; delivering presentations, facilitating workshops and supporting governance meetings.
• Be flexible and recognise influencing factors coming over the horizon and adapt to them without losing momentum on the priorities.