Operational Manager

First Choice Homes Oldham (FCHO) aims to be the best in the business, with an excellent team of colleagues and with customers at the heart of everything we do. Established in February 2011, FCHO is one of the largest employers in Oldham. We are committed to boosting the Oldham economy and providing excellent benefits for our employees.
A future-focused and progressive not-for-profit housing association, we want to make Oldham a place where people are proud to live and work. To deliver our promises to our customers we are looking for a highly motivated, customer-focussed individual to appoint to the following key position:
Operational Manager                  
Permanent
Salary: circa £38,000 per annum

The role will be working in a fast paced environment within the responsive repairs team. The wider team consists of over 60 members of staff including management, planning team and repairs operatives. We also work alongside other repairs teams and our support services department. We are currently based at a modern purpose built facility just outside of Oldham Town Centre and a 5-10 minute walk from our Head Office. 

The Operational Manager will be for responsible for providing a high quality, customer focused and value for money property repairs and maintenance service that ensures compliance with all legislation and regulations through the effective leadership of both directly employed teams and third party contractors. To continuously improve the service and to contribute to the delivery of the repairs and Asset Management strategy.

We are looking for a strong team leader who can work  in a dynamic, often under pressure environment to seamlessly deliver quality works and have a positive outlook during periods of challenge. In return you will get genuine job satisfaction from the sevice you and the team are delivering on a daily basis. You must be able to adapt to a regular changes in priorities. Ideally you will have relevant experience of managing a large team and a knowledge of repairs and maintenance in the housing sector.

This role requires the successful candidate to hold a full UK driving license.

In return you can expect a range of benefits including:

•  37 hour working week
•  Attractive pension scheme - six per cent employer contribution
• Free healthcare options - health cash plan for you and your dependents, including Employee Assistance
• Holiday entitlement of 30 days and 8 public holidays, plus 1 shut down day determined by the company
• Enhanced maternity, paternity and adoption leave
• Enhanced occupational sick pay
• Hybrid working
• Discounted gym membership
• Vouchers or cashback on holidays, shopping or days out
• Death in Service Benefit
• On-site cafe

If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.
We positively encourage applications from disabled people, women, young people, Veterans and serving British regular or reserve Armed Forces Personnel, the LGBT community and the BME community.
Details of the application process are available on our website at www.fcho.co.uk following the link “Working with FCHO”
The deadline for completed applications is 5:00 p.m. on the 21st March 2024
Interviews and assessments to take place week commencing 25/3/24