OPERATIONS ASSISTANT

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you’ll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation?

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The purpose of the Operations Assistant role is to provide support to both the Resourcing team and the Operations team in the Guildford and Gatwick offices. Ensuring a number of operational activities related to people are planned and co-ordinated to help compliment the employment experience within the office. To assist with the provision of an efficient, effective and professional resourcing support service across both offices. Providing resource administration services to all members of the group, anticipating, and fulfilling their needs.

Responsibilities

Assist with the undertaking a range of administrative tasks connected with supporting the local resourcing team and ensuring the smooth and efficient operation of South East Audits staffing requirements. These are as follows but not limited to -

• Assist with the coordination of the interim and end of year review process within the Audit structure.
• Review and challenge Annual Leave and Time off in Lieu requests for trainee auditors.
• Undertake future study planning for trainees.
• Support the resourcing team, HR, and individuals when they have exam fails or deferrals.
• Reviewing of timecards and tracking utilisation for trainees.
• Supporting the inbox for the resourcing team.
• Managing the communication, training, and feedback for our offshore teams.

Personal attributes and skills

• The ideal person will have proven administration/co-ordination experience, and be well versed in organising and juggling a variety of people activities.
• Ability to work well under pressure with multiple deadlines.
• Proven organisational ability and be able to prioritise tasks.
• Excellent interpersonal skills - ability to build relationships at all levels and influence where necessary to help deliver the role.
• Be pro-active, can plan ahead and identify areas for improvement/change.
• Good knowledge of Microsoft packages.
• Must be a team player.
• Must be able to be discreate with confidential information.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.