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Form of work
SalaryThis role is core to ensuring that clients receive a warm, comfortable welcome when visiting the offices and that the team have the facilities and equipment required to allow them to deliver the best possible service in a sustainable way. Managing the day-to-day operations of the firm including line management of the IT, facilities and reception teams.
Facilities Management and Health and Safety
- Management of the facilities and front of house team to ensure consistent reception cover to provide a warm welcome, administrative support and a clean well-maintained facility
- Ensuring that all premises owned or operated by the firm are maintained to a high standard undertaken by the Facilities Supervisor
- Carrying out the role of delegated statutory health and safety and asbestos officer
- Being the point of escalation for any facilities issues
- Overseeing the annual facilities budget
- Allocation of workspaces and coordination of office moves alongside the Facilities Supervisor
- Liaising with in house and outsourced IT on the technology available, and championing discussions about new technology which could be used for automation or efficiency
- Attend and document outcomes for regular project meetings to ensure all plans are on target, necessary actions are captured and key milestones are met
- Understanding the organisation’s various requirements and manage resources to ensure that all projects are appropriately staffed
- Maintaining and reviewing the Business Continuity Plan, including leading on tests to ensure it is fit for purpose
- Developing budgets and schedules for projects, as well as monitoring progress and reporting to key stakeholders
- Managing IT and telephony service contracts, supporting the IT Manager with any service issues or escalations
- Overseeing any tendering processes
- Overseeing the annual IT budget
- Ensuring all property checks are conducted as required
- Ensuring that clearances, maintenance and accompanied visits are conducted
- Ensuring that any schedules of works are completed to meet any insurance policy requirements and statutory obligations
- Significant previous experience facilities management
- Relevant health and safety qualification, e.g. NEBOSH, IOSH
- Demonstratable experience of the full spectrum of facilities management functions, including contract management, tendering, continuity planning and hospitality services
- Up-to-date knowledge of health and safety regulations
- Experience of negotiating and procuring service contracts
- Experience of managing service contracts.
- Numerically and financially literate, comfortable working with metrics and budget management
- Demonstratable experience of managing works and capital revenue budgets
- Excellent communication skills
- Confidentiality
- Excellent IT skills
- A progressive approach to problem solving
- A commitment to continual learning and encouraging the same in others
