Operations Manager

THE COMPANY

JOB PURPOSE

SAFETY LEADERSHIP BEHAVIOURS:

• Regularly explain HSE expectations and verify understanding and compliance.
• Consistently recognise good HSE behaviours and performance and tackle poor / potential HSE performance issues.
• Test and verify that HSE Policies and practices are properly implemented and are working in practice.
• Actively encourage and support ideas to improve HSE performance on all Brand operations / projects.

KEY RESPONSIBILITIES

• Ensure full integration of the BEIS team into the awarded contract(s) ensuring the appropriate resource levels to efficiently deliver on scope and meet agreed targets.
• Responsibility to ensure effective preparation, planning, delivery and reporting of work scope.
• Prepare weekly and monthly reports to track Safety, Quality, Commercial & Operational performance and present to the management meetings for BEIS.
• Responsibility for on-going performance management of the teams, addressing unacceptable or inadequate performance, implementing disciplinary measures as appropriate in line with BEIS policy and procedures.
• Monitor competency levels of the workforce and action where necessary to develop or enhance skills set.
• Accountable for the contract commercial performance and ensuring commercial compliance in conjunction with Project Controls. Liaise closely with commercial teams to ensure accurate cost management controls.
• Maintain key interfaces with internal and external stakeholders and develop effective working relationships.
• Review of current practices and consider innovative solutions to assist in the development of improve working practices to achieve greater operational efficiencies.
• Through agile working, lead the teams and ensure team deliverables are met fully with respect to time, quality and cost.
• Lead by example and be familiar with the contents of and verify compliance of both Company and Contract procedures.
• Liaison with the Sales function to manage ‘pipeline’ work and expectations.

KEY RESULT AREAS:

• Achievement of key targets for revenue, margin, stock and debtors.
• Strong Client & Partner relations.
• Maximising the provision of BEIS products and services to the Clients.
• Effective management and leadership of the Operations team.
• Ensure compliance with Company procedures and internal control measures.
• Effective member of the Divisional Senior Leadership team.

KEY WORKING RELATIONSHIPS:

• Client / Contract Leadership Teams.
• BEIS Leadership Team.
• BEIS Staff and Management.
• Vendor & Supplier Teams.

QUALIFICATIONS / EXPERIENCE:

• Proven track record as an Operations Manager (or similar) within the scaffolding/access sector.
• Industrial services knowledge.
• Proven experience of managing high-performance teams.
• NEBOSH (preferred).