Operations Manager - South West

Operations Manager - South West

From New Orleans to the UK..... Y'all ready for this?

Welcome to Popeyes ! Founded in New Orleans in 1972. It all started with one small restaurant with a big idea that turned into a craze that swept America.

Join the UK expanding team who have recently launched 'The Chicken Sandwich that broke the internet' (Bloomberg) into the UK, were awarded the 'Best International Newcomer of the year 2021' by MCA and are now rolling out the fastest growing QSR brand in the UK.

We landed in the UK in November 2021 and since then we've been busy shaking up the chicken game, Louisiana style. We've opened 21 restaurants and 8 delivery kitchens to date, and we've got ambitious growth plans as we expand around the UK. And that's not all we do. We're investing in our teams talent plans and internal development platforms to really grow our people. We go big in everything we do.

Your role as a Multi-Site Operations Manager - South West, will be crucial for our next stage of growth the area. Reporting directly to the Head of Operations, and play an important role in building our company culture by leading a successful team of inspiring General Managers, providing clear direction and motivational leadership at all times. You will be responsible for ensuring your group of restaurants achieve their Profit & Loss targets. Whilst ensuring the highest standards of Quality, Service, and Cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

This is a multi-site role covering the South West region, you will be required to travel to your stores frequently, ability to travel is essential.

The Role

Operations Manager:

• Oversee the daily operations of multiple locations, ensuring efficiency and profitability
  
• Ensure compliance with all regulatory requirements and safety procedures
• Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
• Partner with staff at all levels building professional relationships
• Implement and maintain operational policies, procedures and standards across all locations
  
• Monitor and analyse financial performance, budgeting and cost control measures
  

• Drive continuous improvement initiatives to enhance operational effectiveness

What we're looking for

• Minimum 2 years experience and proven track record in a similar role
• Proven experience in Hospitality Operations Management, preferably iin a multi-site environment
• Excellent organizational and problem solving abilities
• Always leads by example, does not cut corners or make compromises. Lives and breathes customer experience and KPI's
• Strong leadership and interpersonal skills with the ability to movitivate and inspire
• Work to develop total employee engagement and retention in all areas.
• Demonstrated ability to analyze financial data and make sound business decisions

• Knowledge of regulatory compliance and safety standards
  

Our benefits

• A competitive salary & bonus scheme
• Career progression opportunities
  
• 25 days annual leave in addition to 8 bank holidays
• Birthday Day Off, Paid
• Free chicken!

If you would like to have an informal conversation before making an application please contact: Wendy.atherley@popeyesuk.comApplications are processed at the time of application, we therefore reserve the right to close this advertisement ahead of the advertised closing date. At Popeyes we promote diversity, inclusion and equal opportunities we consider all applications from all backgrounds.