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SalaryStarting Salary: £23,000
Crossroads Gloucestershire have a rare and exciting opportunity available.
We are expanding our Operations team and seeking to recruit two Operations and Quality Co-Ordinators to support our clients and service users.
This role plays a key part in ensuring that a quality person-centred service is being provided to individuals in their own homes and that all our care staff feel supported and are able carry out their duties safely and in line with Crossroads’ policies and procedures.
This is a varied position which will provide the opportunity to witness the skilled progression of staff from their first day, throughout their career with Crossroads Gloucestershire. Using your care experience, expert advice and guidance, you will support our new staff during their induction and on-going training and whilst they find their feet in their new role. You will carry out probationary reviews and spot checks to ensure quality of service is maintained, undertaking risk assessments when needed and providing guidance to any staff who need extra support.
You will help integrate all new clients and undertake half-yearly reviews of the service we provide for them, liaising with Social Workers, GPs, Hospitals, Occupational Therapists, Pharmacies and family members/advocates in relation to their ongoing needs.
You will ensure that the care service is delivered to Service Users at the times and for the duration specified in the relevant individual agreement(s) and contract standards, by an effective and accurate management of the weekly rota.
This is a full-time role, where you will work a rotating pattern of pattern of Week 1: Monday to Friday, Week 2: Monday, Tuesday, Friday, Saturday and Sunday. There is also a requirement to hold the On Call phone during their weekend to work and staff receive an enhancement for this responsibility outside of their normal working hours.
You will have a Level 3 Health & Social Care, and a need to have the ability to work flexibly, a desire to provide excellent customer service with an approachable and supportive manner, demonstrating a passion for care, as well as a desire for all care staff to achieve their potential, in an environment characterised by dignity and respect.
You will also need to hold a full driving licence, have access to a vehicle and be willing to travel around to all of Crossroads’ service users’ locations, including Gloucester and Hereford.
Apply now if you are looking to progress your career in the Care Industry.
To apply, please send your CV to Recruitment@crossroadsglos.org.uk
We offer:
- Occupational Sick Pay after the first 6 month’s service
- Up to 33 days paid annual leave entitlement
- Free On-Site parking whilst in the office
- Paid mileage at 40p per mile
- £40 annual payment towards vehicle service / maintenance
- Employee Assistance Programme
- Monthly Staff Raffle
- In house training and supervision with ongoing support
- Eligibility for a Blue Light Card offering discounts with retailers & much more.
