Operations Technician

Operations Technician

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for an Operations Technician on behalf of our client, a dynamic Lloyd's Syndicate with a growing reputation in the market.

A primarily bordereaux focused role, this is a fantastic opportunity that will allow the successful candidate to gain exposure to all functions within the business, whilst working with a range of different individuals, including Underwriters and Directors.

Key Responsibilities

• Reviewing complex warnings and failed validations emanating from bordereaux processing.
• SME for Binder Management Software.
• Ensuring the uninterrupted and efficient functioning of bordereaux processing.
• Optimising system configuration or operational processes, and collaborating with various teams to enhance the overall performance and usability of internal systems.
• Identifying and implementing process improvements to enhance efficiency in the underwriting processing.
• Resolving complex risk capture queries emanating from outsourced providers and internal stakeholders.
• Undertaking data quality sampling and compiling results / reporting for management.
• Contributing to operational initiatives and projects.
• Working closely with the Underwriting and Claims teams to facilitate the seamless flow of operations and support cross-functional collaboration.

Key Requirements

• Candidates must have at least 2 years experience working with bordereaux within insurance, ideally in an Underwriting Operations Analyst / Technician type role.
• Experience of the following is preferred, but not essential: bordereaux processing in Binder Management Software; knowledge of resolving post-placement operational queries, including risk capture and bordereaux; knowledge of Policy Administration Systems (Sequel Eclipse preferred) and experience of User Acceptance Testing.
• Excellent organisational and communication skills, both verbal and written.
• Previous experience with Adobe Standard and MS Office (Word, Advanced Outlook & Excel).

Keywords: Operations Technician; Operations Coordinator; Operations Analyst; Binder Management; Bordereaux; Bordereaux Processing; Sequel; Sequel Eclipse; London Market; Lloyd's Market; Lloyd's Syndicate

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