Optical Retail Assistant - Full Time

Optical Retail Assistant

White Rose Optical

Location Wakefield

Contract Type Permanent

HoursFull Time - Saturday and possibly other weekdays where required

Salary Competitive basic dependent on experience

Role Summary

This is a great opportunity to join our company as an Optical Retail Assistant.

This is a chance to become part of a thriving business, working alongside our highly experienced team, while developing valuable skills.

Key Responsibilities

Optical Retail Assistants provide the first point of contact with customers and focus on customer service.

Key elements of the Optical Assistant’s job description include:

Customer Service

• Exploring customer needs thoroughly and approaching customers to offer assistance
• Assisting clients in selecting frames according to style, colour, fashion etc.
• Dealing with customer enquiries both face to face and on the telephone
• Preparing spectacles quotes for customers

Eye Examination

• Performing pre-testing on patients including our state-of-the-art eye photography

Optical Dispensing

• Analysing prescriptions accurately and dispensing lenses accordingly
• Advise customers regarding lens types and choices
• Order customer lenses
• Customer adjustments and frame repairs

Stock Management and Merchandising

• Arrange and maintain displays of optical merchandise
• Stock control and ordering
• Meet with Frame Suppliers and help select new stock
• Keeping up-to-date with current trends

Administration Tasks

• Stock control and ordering
• General shop duties such as cleaning, filing etc
• Maintenance of customer database

We will support and develop you so you are confident performing these tasks and building your career in Optics.

Skills & Experience

You must be enthusiastic, good with people, happy to help, take pride in your work and focused on customer service.

GCSE Grades A-C in English and Maths (or equivalent) are preferred, together with an organised and hard-working approach.

Full in-store training will be provided as well as opportunities for external qualifications

About Us

White Rose Optical is a family-run business who have been based in Wakefield town centre for 17 years. We pride ourselves on our competitive prices, excellent product ranges and outstanding customer service.

Job Type: Full-time

Pay: From £12.00 per hour

Expected hours: No less than 37 per week

Benefits:

• Company pension
• Employee discount
• Employee mentoring programme
• Free parking
• Store discount

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person

Application deadline: 31/05/2024
Reference ID: FT2024