Order Processing Administrator

Order Processing Administrator
Location: Bradley Stoke, Bristol
Hours: Full Time Monday to Friday
Salary: 25,000 - 27,000 per annum
Our client is looking for an Order Processing Administrator to join their mission in delivering a first-class customer experience.
Working closely with the Sales and Production teams, you will ensure customer order requirements are met and deadlines are achieved.
Key Responsibilities of a Order Processing Administrator

• Corresponding with customers by telephone and email.
• Inputting orders onto the internal business system (currently SAP).
• Monitor orders across the full order lifecycle.
• Ensure the timely delivery, despatch, and payment of orders.
• Verifying fulfilment provisions and processing credits.
• Booking transport for despatch.
• Maintenance of client databases.
• Ensure health and safety compliance.

Key Skills of a Order Processing Administrator

• Experience working in a customer service focussed role.
• Microsoft Office Suite and SAP experience.
• Working knowledge of sales processes.
• Knowledge of ISO.
• Excellent customer service and problem-solving skills.
• Ability to build good working relationships.
• Ability to work in a fast-paced environment.