Order Processor

• Order Processing: Processing orders accurately in line with customer requirements and internal processes
• Work with internal departments to ensure orders are dispatched on time and in full
• Manage customer's expectations in a proactive manner via telephone/email
• Handle customer queries / concerns / complaints effectively, ensuring they are logged in the relevant databases
• Third Party Suppliers: Raise PO's on 3rd party suppliers as and when required

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING SKILLS AND REQUIREMENTS:

• Previous experience working in a demanding and fast paced Customer Services environment
• Ability to multitask and prioritise workload effectively
• Effective communication skills - verbal & written
• Excellent attention to detail
• Interpersonal skills and ability to translate customer requirements by asking appropriate questions
• Proven track record of dealing with and resolving customer concerns
• Experience of SAP order processing system

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.