Order Processor

Reed are recruiting for a Order Processor in Yatton, Somerset, on a full time, permanent basis.

This is a great location for anyone based between Weston super-mare and Bristol, looking to cut down on their commute to work.

We’re open for backgrounds, as this could be a great entry level opportunity for the right candidate looking to make their first step into an Office role. The opportunity has come available due to a long-serving member of staff moving internally into a new role in the company.

On the job, continuous training will be provided for this role to support you.

About:
You will be responsible for the accurate and efficient entry of orders into the internal system
Supporting the wider office teams with administrative tasks

Duties:
To take responsibility for timely processing of all orders received and make sure that any queries are resolved professionally and efficiently.
Complete daily reports
To prioritise tasks and make sure they are completed within the time allocated
Ensure all Collection and Complaint Notes are dealt with in an efficient and professional manner.
Raising of Credit Notes on the ASW Computer System.
Work with and maintain company administration systems and provide feedback regarding opportunities to improve service and efficiency in processes.
Assist the office teams to ensure efficient and professional customer service is maintained according to company guidelines.
Assist the office teams to ensure efficient and accurate information is entered and maintained in relation to Planning administration and Service requirements.
Ensure that all confidential information is kept within the Department and that the security codes for the computer are not misused.
In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Management from time to time

Requirements:
Open on background, just an eagerness to learn and work hard
Attention to detail
Accurate data entry/inputting skills
Ability to work to deadlines
Work well as part of a team
Competent IT user – General IT skills, Microsoft Office
Strong communicator
Good time management
Problem solver
Willing to embrace change and adapt to growth
Organised

Working Hours:
Monday, Tuesday, Thursday - 8.30am - 5.00pm
Wednesday - 8.00am - 5.00pm
Friday - 8.30am - 4.00pm