Outreach Advocate

We are Hestia. We make a difference.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence.

The service you will work in .

Hestia is the largest provider of support to potential victims of trafficking in the UK. We are a dynamic service celebrating innovation and high engagement from service users. Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation.

A day in this role looks like .

As a Outreach Advocate at Hestia, you will play a crucial role in our Modern Slavery Support service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Holding a caseload of service users who are recognized as potential victims of trafficking within the National Referral Mechanism (NRM).
• Advocate on behalf of service users to ensure access to European Convention for Action against Trafficking (ECAT) rights and help them navigate through the NRM.
• Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks.
• Report incidents within strict timeframes and liaise with emergency services where appropriate.
• Professionally deal with urgent requests and unpredicted issues.
• Have regular contact with service users and travel around London & South East regions for key work sessions, recording all interactions on case management system.
• Have a good grasp of public and private services available to service users with no recourse to public funds as well as those who do have recourse. Confidently liaising with these services when needed.
• Write official letters on behalf of service users to the Home Office, or other partner agencies.
• Attendance at team meetings, supervisions with your line manager, clinical supervision and mandatory training sessions.
• Behave in line with Hestia's values and policy and procedures.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Creative and engaging approach to advocacy.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.
• Innovative ideas to deliver quality, community based key work sessions.
• Excellent writing Skills.
• Ability to cope with stressful situations and professionally deal with emergencies.
• Excels at independent working, managing schedules, managing deadlines and an ability to prioritize urgent matters.
• Proficient in using a computer and working on a database.
• Proficient in using Microsoft Teams, Excel, PPW and Word.
• Capacity to handle emotional and sometimes stressful work.
• Confidence in liaising with other organizations and professionals.
• Knowledge of GDPR principles.
• Ability to maintain professional boundaries and manage service user expectation.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.