SF Recruitment have partnered with an organisation in Birmingham City Centre who are looking to bring in a P2P Process Lead on a permanent basis. They are a leader in their field, with a brilliant culture, and they are open to somebody working fully remotely with monthly meet ups with the rest of the team and site visits where necessary.
Salary: £35k-£45k
Responsibilities will include:
- Establish an understanding of the As-Is process and KPIs, through analysis of data and via on site visits and
discovery sessions.
- Document recommendations required to align to Oxygen's contractual deliverables and P2P best practice.
- Present recommendations to the Client, achieving buy in and agreement of key actions and timescales for
delivery.
- Work with the Client to deliver all process related contractual changes required, within the project
timescales.
- Support the delivery of any wider P2P recommendations which have been agreed.
- Deliver Client team training required to support the ongoing delivery of the solution.
- Ensure all process related assets are continually reviewed and updated to improve ways of working and
reflect any changes in legislation.
- Function as point of escalation for Process related support queries from clients.
- Support Service Management client process improvements where required.
- Support the resolution of VIP supplier process issues.
- Complete 12-month post go live audit for clients to ensure / review compliance to the implementation
recommendations.