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SalaryRole Overview: We are currently seeking a to join our esteemed Employers Liability team. The successful candidate will provide invaluable support to a partner proficient and experienced Personal Injury Legal Secretary within our OL/PL department, ensuring the seamless operation of administrative tasks and facilitating the delivery of exceptional client service.
Job Description:
- Prepare correspondence and legal documents efficiently through audio typing and word processing.
- Manage filing systems, including daily filing activities and maintaining client files in accordance with established procedures.
- Coordinate mail preparation and dispatch as required.
- Facilitate appointment scheduling, meeting arrangements, and diary management for the partner.
- Provide assistance to other secretarial staff and the administration team as needed.
- Handle client inquiries professionally and courteously, both in person and over the phone, adhering to the firm's standards for client care.
- Undertake necessary training to enhance skills and knowledge, contributing to personal and professional development.
- Maintain strict confidentiality of all firm and client documentation and information.
- Uphold the firm's 4-service promise and contribute to the delivery of exceptional client care.
Person Specification:Essential Criteria:
- Demonstrable experience as a legal secretary, preferably within Personal Injury law.
- Proficiency in computer skills, including Microsoft Office suite.
- Exceptional command of English language, spelling, punctuation, and grammar.
- Strong audio typing and word processing skills.
- Excellent customer service skills, with a professional and friendly telephone manner.
- Experience of working in a Personal Injury law firm, or civil litigation firm
Desirable Criteria:
- Familiarity with case management systems, particularly Proclaim.
- Audio typing speed of 65+ words per minute.
- Experience with court forms and pleadings preparation.
- Knowledge of digital dictation software, ideally Big Hand.
Salary, Hours & Benefits:
- Competitive salary dependent on experience ( 25k to 30k).
- Flexible working hours, with the option for remote working.
- Generous holiday allowance, including additional days for tenure and birthday.
- Comprehensive benefits package, including private medical insurance and death in service coverage.
- Opportunities for career progression and training, including support towards a training contract.
- Active social committee and various employee engagement initiatives.
If you're seeking an exciting opportunity to contribute to a top-ranked law firm renowned for its commitment to excellence and client satisfaction, Then this is the role for you.
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
