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Form of workDepartment Description
The team's main role is to provide the business with a high level of customer service, including being on hand to assist any of the Governor/Deputy Governors with their day-to-day needs from a steward perspective.
Job Description
This is a very prestigious role working in the parlours providing a wide range of services to the Governor and Deputy Governors. These include laying up for breakfasts/lunches/dinners and serving at functions which include high profile events, escorting visitors, acting as Governor's Steward. You will be working as a team and on your own, so you need to be confident in your approach and have strong communication skills.
There is a weekly rota which you will work to, ranging from 7.00am to 6.00pm and possibly beyond (this could be up to mid-night if working on a dinner). This is why the importance of being flexible is imperative. This role is Monday to Friday.
Role Requirements
Minimum Criteria
- Provide a variety of manual services to the Banks Governors on a day-to-day basis.
- Working rota which can begin at 7.00am and finish beyond midnight.
- You would be serving on breakfasts, lunches, dinners and teas and coffees therefore waiting experience is needed.
- Escorting VIP visitors throughout the Bank to the Governors.
- Steward to the Governor, responding to his daily requirements as required.
- To be able to react to impromptu situations, such as delaying a function because a meeting is over running - using common sense.
- Responsible for the maintaining of Laundry, liaising with suppliers.
- Maintain the upkeep of the Parlours Silver.
- Twice weekly check of all the clocks in Parlours.
- To comply with food and safety hygiene regulations.
- Flexibility is a must as functions can be booked at last minute notice and stewards would be required to work if required.
- Limited office work to maintain booking database of functions and printing daily reports when required.
- Basic computer skill would be an advantage.
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
This specific role offers a base salary £24,400 on a full-time basis. This is a 12-month fixed term contract.
In addition, we also offer a comprehensive benefits package as detailed below:
- A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
- A discretionary performance award based on a current award pool.
- An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
- Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Application Process
Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two interview stages.
The closing date for applications isWednesday 12 June.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
