My client based in Huntingdon are currently recruiting for a Part Time Customer Coordinator to join their team working 20 hours per week over 5 days. (Flexible on the hours worked) must have Customer Service background.
The role will include the following:
- Client telephone calls (incoming & outgoing) to agree on & confirm return to site installations & discuss complex solutions
- Speaking with suppliers, installers and peers to case manage high profile projects
- Action internal orders for parts & consumables
- Checking on & successfully dealing with incoming client correspondence
- Booking of return to site installations visits on the company's computer diaries
- Compiling of site information for the company's site operatives containing all relevant paperwork & information required on site
- Regular internal meetings to pull together information to form solutions
Skills:
- Suitable for an experienced, people-focused service-based professional with a career in customer care industry
- Able to deliver a high level of service to clients in a fast paced environment
- Strong communication skills
- Practical problem solving using commercial awareness
- Thorough eye for detail and organisation skills
- Efficient & detailed
- Computer literate with a high desire to keep records and clients up to date
If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).