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SalaryRole: Customer Support (Part Time)
Hours: 9:00am- 5.30pm - 3 days a week
Location: Bradford, BD5 - Parking
Salary: £23,000 plus monthly incentive bonuses of up to £4,000 per year (pro rota)
Contract: Permanent (Dog friendly office!)
Culture: Super friendly, motivating, professional, boasting personal development opportunities!
Start date: ASAP
Benefits: 25 days holidays + bank holidays pro rota, friendly and supportive team and working environment, a reduced rate gym membership, staff discount, on products, free eye tests, parking available, bonus, training, and opportunities to gain industry qualifications
Are you looking to join a rapidly expanding company who are passionate about retaining their amazing reputation with being in business since the 1800's!! (Wow - What an achievement!) If so, you would be joining a business where culture and customers are at the forefront and therefore, if you are a team player and you enjoy helping people, this could be the perfect opportunity for you!
Your role and responsibility:
- Speaking with your existing customers and advising on any additional products on the telephone, email and webchat
- Processing orders
- Assisting new customers by processing their product purchase via an online portal
- Following up quotes and enquiries
- Handling inbound queries, providing customers with any necessary help and information they need after they have purchased a product
- Customer file reviews, maintains customer records by updating account information
- Participate and embrace staff training and coaching. You will have the opportunity to maintain and develop your knowledge through an online training portal and actively be encouraged to progress formal insurance qualifications - should you wish.
To be successful in this role, you will:
- Have excellent communication skills and a passion for delivering exceptional Customer Service
- Have strong PC skills, knowledge of Microsoft packages including Outlook & Word
- Have a keen eye for detail
- Insurance experience would be beneficial, however, not essential
Advertised by Office Angels, Bradford branch ()
We are reviewing applications daily so please keep an eye on your phone and emails as we can't wait to talk through this opportunity with you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
