Customer Service Administrator.Part-time (16 hours over the weekend), GBP10.72ph.Woodbridge, office based.Pure are working with an organisation based in Woodbridge, seeking a Customer Service Administrator to join their team on a weekend part-time basis. You will be responsible for providing excellent service to customers and be the main point of contact for all enquiries.
Responsibilities:- Answering incoming calls in a professional manner, and responding to all queries.
- Working closely with the team leader to ensure all daily duties and check lists are complete.
- Communicating with guests in terms of their procedures, benefits and requirements.
- Working with the marketing team to respond to reviews across all platforms.
- Convert enquiries to sales and meet agreed targets.
Skills and Experience:- Previous experience in a receptionist/call centre role.
- Strong communication skills, both written and verbal.
- Ability to work independently and under own initiative.
- Strong computer skills.
If you are looking for a part-time weekend role (must be flexible to work in the week/holiday cover when required) and have experience in a Customer Service role, please apply with your CV.
Address
Form of work
Salary
