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Part-Time Sales Assistant Job Description
We are a forward-thinking Event Hire Company looking for an energetic Sales Assistant to join our team. The successful candidate will be creative, proactive, enthusiastic, and ambitious. We are a family run business that puts our team members and clients at the forefront of everything we do.
There is room to grow your career within the business.
Responsibilities for Customer Service Sales
- Quote preparation and despatch.
- Process / Procedural reviews.
- Maintain filing systems.
- Develop and maintain a knowledge of all services and products supplied by Co-Ordination Event Hire.
- Preparing and maintaining paperwork for enquiries and new hires.
- Updating workflow using in house company CRM system.
- Telephone and email communication with customers, identifying needs to recommend appropriate products.
- To be a point of contact for customers and team enquiries.
- Obtaining deposits and balance of payment from customers.
- Attend weekly department meetings and contribute accordingly.
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
- Meet with customers for onsite face-to-face consultations and warehouse tours.
- To complete all necessary training provided by the company.
- To have a flexible approach to meet the changing demands of the company.
- To handle all information with confidentiality and sensitivity, any breach will be handled through appropriate methods.
- To support all quality standards and processes, always ensuring compliance and adhere to company’s policies and procedures – make recommendations for improvements and efficiencies.
- Report any discrepancies immediately to line manager or senior management, with recommendation(s) for solution(s)
- Foster a positive and pleasant working relationship with members of the team.
Sales Assistant Requirements:
- Good communicator with a commitment to excellent customer service. Organised, methodical with excellent attention to detail.
- Logical thinker who can solve problems.
- Ability to multitask. Self-motivated, resilient, and tenacious with a strong work ethic.
- Understanding of the sales process and dynamics.
- Superb interpersonal skills, including the ability to build ongoing rapport with both customers and suppliers.
- Change orientated, responsive, open minded and innovative.
- Strong team player, conscientious, trustworthy, and reliable.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Willingness to interact daily with customers from a wide range of cultures and backgrounds.
- Must be comfortable working independently and making minor decisions without direct supervision.
- Ability to perform well in a fast-paced working environment.
- Attending seasonal Wedding Fairs/Trade shows outside normal working hours.
Hours of Work
- Monday to Friday 9:00am to 3.00pm
