Office And Sales Assistant

Office and Sales Assistant - Partridge Green

Salary: £20,000 - £25,000 + benefits (see below)

About Us 

Plysolene has been extruding thermoplastic sheet for over 40 years, supplying bespoke sheet to a wide range of industries including point of sale display, packaging, construction & insulation.

Our continued success is built on the back of excellent customer understanding and flexible manufacturing.

What We Can Offer You

• Salary of £20,000 - £25,000 
• Performance bonus
• Company pension
• On-site Parking
• 20 days holiday per annum plus statutory bank holidays

The Office and Sales Assistant Role

We are looking for an enthusiastic, self-motivated individual for a very busy, vibrant and thriving manufacturing company. The ideal candidate must have the ability to multitask, work well under pressure and possess excellent customer service skills.

Duties will include:

• Respond to customer sales inquiries promptly and professionally via telephone, email, or quotations.
• Utilise the internal stock control system to generate price quotes and advise on delivery times for items available in our stockholding.
• Provide customers with accurate and up-to-date information regarding our products.
• Process sales orders efficiently and accurately.
• Sales prospecting.
• Collaborate with internal departments as needed.
• Follow up on quotations to ensure customer satisfaction and conversion.
• Support Sales Order Processing during peak periods or staff absences.
• Perform additional tasks within your capabilities to ensure the smooth operation of the company.

Key Skills Required of the Office and Sales Assistant

• Previous experience in a sales or customer service role preferred but not essential.
• Strong communication skills, both verbal and written.
• Excellent organisational and time management abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using computer systems and software, including MS Office suite.
• Proven ability to multitask and prioritise workload effectively.
• A proactive attitude with a commitment to providing exceptional customer service.
• Flexibility to adapt to changing priorities and responsibilities.

The successful candidate will be offered a full-time permanent position within the company. Working hours are Monday to Friday, 9:00 – 17:00 with 30mins for lunch