Partner Compliance Specialist

Purpose of Position

The primary role of the Partner Compliance Specialist is to drive and execute the development and implementation of robust anti-fraud procedures. This role is central to preventing, detecting and responding to fraudulent activity that threatens the organization, its ShareASale and Awin platform customers, third party partners and employees. By developing comprehensive fraud prevention strategies and maintaining vigilance, the Specialist will ensure the highest levels of security and integrity in our operations.

Key Tasks

• New Publisher Review: Assume full responsibility for reviewing new publisher registrations and communications to ensure compliance and authenticity.
• Lifecycle Reviews: Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
• Payment Monitoring: Consistently review publisher payments on Awin and ShareASale platforms, focusing on identifying and analysing any irregularities.
• Fraud Prevention: Develop and implement comprehensive fraud detection and prevention measures and tools. Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders
• Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously
• Training and Advisory: Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.

Skills & Expertise

• At least 2 years' experience in customer service and/or fraud investigations is mandatory.
• Relevant experience in an online, digital platform, or e-commerce environment is highly preferred
• Outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance
• Takes ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
• A working knowledge of SimilarWeb, Tableau and Asana is highly favourable - the ability to handle complex data analysis and visualization tasks effectively.
• General understanding of managing/developing AI/ML/LLM systems for anomaly detection.
• Full MS Office suite (including MS Excel) and Power BI - a strong willingness to learn and adapt to new technology systems, network tools, and processes is essential.
• Must be fluent in English, knowledge of German is advantageous

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We?offer the flexibility to work wherever you want?within our Awin locations.??
• Welfare: We provide you with a life assurance, travel insurance and a private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
• Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation?for?colleagues who have gone?the extra mile?to support?you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.