Patient Room Service – Food Steward

Job Title: Food Steward

Department: Hotel Services

Salary: £21,600 – £23,436 per annum

Contract Type: Permanent

Shift Times:

• 07:00 – 19:45
• 08:00 – 20:45

Work Schedule: The work pattern consists of a 2-day on, 2-day off rotation, covering all days from Monday to Sunday.

About Us:

King Edward VII’s Hospital is a prestigious Private Hospital located in Marylebone, dedicated to delivering outstanding patient care since 1899 and today continues to be one of London’s leading private hospitals. We take great pride in our reputation as one of the best healthcare providers in the UK.

Job Summary:

We are seeking a dedicated and professional Food Steward to join our esteemed private hospital’s Food Services team. As a Food Steward, you will play a crucial role in ensuring that our patients and staff receive exceptional food service and maintain a high level of satisfaction. Your primary responsibility will be to provide excellent customer service while delivering meals and maintaining the cleanliness and sanitation of the food service areas. This position offers an opportunity to contribute to the well-being of our patients in a fast-paced and rewarding environment.

Responsibilities:

• Prepare and deliver meals to patients in accordance with their dietary restrictions and prescribed meal plans
• Ensure the accuracy and completeness of meal orders, paying attention to special dietary needs, allergies, and restrictions
• Maintain cleanliness and sanitation standards in the food service areas, including food preparation, serving, and dining areas
• Follow proper food handling and safety protocols, including temperature monitoring, storage, and labeling
• Collect and process patient feedback on food quality, portion sizes, and overall satisfaction
• Communicate effectively with patients, nurses, and other healthcare professionals to ensure timely delivery of meals and resolve any issues or concerns
• Maintain inventory of food supplies, monitor expiration dates, and report any shortages or discrepancies
• Assist in the preparation of catering orders for hospital events and meetings
• Collaborate with the Food Services team to improve service quality and efficiency

Requirements:

• Basic knowledge of food safety and sanitation practices
• Excellent communication and customer service skills
• Ability to multitask, prioritise, and work efficiently in a fast-paced environment
• Strong attention to detail and accuracy
• Physical stamina to stand for extended periods and lift/move heavy trays or food carts

In return we offer:

• Complimentary lunch
• 35 days of Annual Leave (inclusive of bank holidays) that increasing with long service
• Private Healthcare
• Staff Referral scheme
• Company pension scheme
• On-going training and professional development opportunities
• Season Ticket Loan
• Help to buy a bike
• Free Employee Assistance Programme
• Access to EdenRed and various discount retail vouchers

To apply, email your CV to Mita Vadgama – MVadgama@kingedwardvii.co.uk

Please note – due to the high volume of applicants, we will only contact those candidates that have been shortlisted for interview

At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

If you can see yourself as part of this team, and we have a vacancy that suits your skills, we look forward to hearing from you.