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Salary A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
Sea Containers Hotel and One Hundred Shoreditch Hotel are renowned for their exceptional service, distinctive designs, and immersive guest experiences. Located in the heart of dynamic districts, both hotels are destinations for travelers seeking luxury, comfort, and the unique vibrancy of London. As we continue to grow and innovate, we're looking for a Room Reservation Agent to join our team, someone who shares our passion for hospitality and dedication to guest satisfaction.
As a Room Reservation Agent, you will be a key player in our guests' journey, providing them with an effortless booking experience and ensuring their preferences and needs are met even before they arrive. This role requires a balance of sales skills, customer service excellence, and a genuine desire to provide an unforgettable experience to every guest.
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- Five complimentary nights a year at any of our hotels
- Friends and family discounts across our hotels
- 50% discount in our restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- 2 days paid volunteering leave per year
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Perkbox offering retail discounts
- Employee assistance programme
Location: London
