Payroll Administrator

Payroll Administrator

Company: Pay Excel Ltd Payroll Company
Location: Ilford branch
Position: Payroll and Customer Service Coordinator
Type: Full-time/On Site

About Us: Pay Excel is a dynamic and forward-thinking Payroll company dedicated to providing comprehensive payroll and customer service solutions. With a commitment to excellence, we empower individuals and businesses to navigate the complexities of payroll administration seamlessly.

Pay Excel is a trusted and innovative payroll umbrella company, providing comprehensive solutions to contractors, freelancers, and businesses. Our commitment to excellence, compliance, and customer satisfaction has positioned us as a market leader in the industry.

Join our team and be part of an organization that values innovation, integrity, and exceptional service.

Payroll Administrator Key Responsibilities:

• Payroll Administration:
  • Process and manage payroll functions accurately and efficiently.
  • Ensure compliance with relevant tax regulations and employment laws.
  • Collaborate with internal teams to gather payroll-related information.
• Customer Service:
  • Serve as the primary point of contact for customer inquiries and concerns.
  • Provide exceptional customer service via phone, email, and other communication channels.
  • Resolve payroll-related issues promptly and professionally.

Payroll AdministratorQualifications:

• Proven experience in payroll administration and/or customer service roles.
• Basic knowledge of payroll processes, tax regulations, and compliance.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Proficiency in relevant software and tools (e.g., payroll software, CRM systems).
• Ability to multitask and prioritize workload effectively.

Customer Service CoordinatorEducation and Experience:

• Bachelor's degree in a related field or equivalent work experience.
• Previous experience in a similar role is preferred.

Client On boarding:

• Assist in the on boarding process for new clients, explaining payroll procedures and services.
• Coordinate with clients to collect necessary information for payroll setup.

Payroll administrator: Documentation and Record Keeping:

• Maintain accurate and organized payroll records.
• Generate reports and documentation as needed for internal and external
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Payroll administrator : Continuous Improvement:

• Identify opportunities for process improvement and efficiency in both payroll and customer service.
• Stay informed about industry best practices and updates in payroll regulations.

What We Offer:

• Opportunity to work with a dynamic and motivated team.
• Professional growth and development in a rapidly evolving industry.
• A supportive and inclusive work environment that values diversity.

How to Apply:

Join us in shaping the future of payroll services and making a meaningful impact on the industry.

Pay Excel is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Types: Full-time, Permanent
Salary: £11.00-£14.00 per hour
Expected hours: 40 per week

Schedule:

• Monday to Friday
• No weekends

Work Location: In person