Payroll Operations Manager

iMultiply are delighted to be working with a highly recognisable professional services brand looking for a Payroll Operations Manager at their easily accessible Glasgow office. 

The Company 

This organisation is a thriving, established business with skilled and dedicated team. You'll be working in an organisation with high standards, focusing on providing the best possible customer support on its wide ranging tailored services. 

The Role

The Payroll Operations Manager's role is to remove the stress and strain of daily business for the company's payroll customers. Supporting your team, you will ensure that their customers receive the highest standard end to end payroll service, which is tailored to their needs, eliminating errors and ensuring employee confidence. 

As Payroll Operations Manager you will be involved in but not restricted to the following duties:

• Managing and leading our Payroll Team Leaders to ensure all our Payrolls are delivered on time and accurately.
• Providing support and training to all payroll colleagues.
• Answer or advise on escalated pay and pension queries from both Payroll Team Leaders, colleagues, and 3rd parties by telephone and in writing.
• Performing routine control checks/auditing on payroll output.
• Processing End to End Payroll for our customers as business needs require.
• Ensuring all third party, advance payments are checked, approved, and paid on time
• Ensuring all Payroll Manuals and documentation are kept up to date.
• Attend and provide action plans from relevant meetings with key stakeholders.
• Support and develop team members through various channels including coaching, performance management and one-to-one’s.
• Ensuring any issues or queries relating to employees or Third Parties are escalated as appropriate in a timely manner.
• Ensuring all BACS files are accurate and submitted on time.
• Delegate for a Payroll Team leader when required.
• Deputising for Head of Payroll when required.

To be considered for this opportunity, you must have the following:

• Possess the management skills to lead, develop and motivate a team.
• Show clear vision and purpose and inspire teams and colleagues to organise themselves in an agile way to reach target.
• A proven track record in Payroll data administration and managing a Payroll Team.
• Specialist system knowledge.
• Knowledge of payroll systems, taxation, statutory and national insurance rules.
• Problem solving skills (calculations, numeracy, analytical)
• Proficient in use of MS Office applications.
• Attention to detail and accuracy skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure against tight deadlines and competing priorities.
• Strong relationship management with the ability to collaborate effectively with internal and external stakeholders.

On Offer

This is a Permanent Full-Time role based in Glasgow, an easily accessible location with multiple transportation routes. The role offers up to £45,000, with hybrid working, pension and generous holiday allowance.

For further information please feel free to get in touch with Alex Hill at iMultiply by calling  or emailing 

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.