Payroll Senior

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

About the department

RSM’s People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM’s experts across employment tax, employment legal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.

People and Pay (PAP) is the HR and payroll division, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brands across industries such as retail, manufacturing, financial services and the public sector to name but a few.

About the role

As a Payroll Senior, you will report to the Payroll Team Leader or Payroll Manager, supporting them with the operation and profitability of the team and client whilst balancing the management of a client portfolio of your own. You will handle escalations of technical and commercial queries from Payroll Assistants and Executives, and be the primarily cover for the Team Leader when they are not available.

You'll ensure accurate and timely outsourced payroll production for various clients in accordance with statutory regulations, focusing on excellent customer service. Continuingly adapting to changing landscapes and with a brilliant infrastructure of specialists, training and technology, you will be at the forefront of payroll, becoming a true expert and consultant.

This is a fantastic opportunity to join a growing team at an exciting part of the journey with excellent hybrid working (generally 2 days in the office). The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You’ll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking!

Responsibilities:

• Managing your own client portfolio which may consist of some of the larger and more complex payrolls.
  
• Completing end to end payroll processing.
  
• Reviewing payrolls processed by other members of the team.
  
• Assisting with training and development of team members.
  
• Processing / publishing BACS files for approval.
  
• Service multiple clients with the focus on support of the team and the Team Leader, to deliver excellent service to our clients.
  
• Assisting with training and development of team members.
  
• Writing and updating procedure notes where necessary.
  
• Positively contributing to the team and its overall future development and success.
  
• Supporting and covering for the Team Leader when they are unavailable.
  
• Demonstrating company values and setting an example for peers and new staff.
  
• Adhering to internal policies and procedures. 

About the ideal candidate

The ideal applicant will have significant practical understanding of payroll. This will include strong knowledge of statutory and legislative regulations, including workplace pensions, and proven experience in MS Office, in particular Excel. You will have knowledge of month-end and year-end returns and balancing with the ability to perform manual calculations, as and when required. You will have previously supported and/or supervised other payroll professionals, contributing positively to a team. The professional payroll qualification and/or previous experience of working in a multi-frequency payroll environment are advantageous.

Essential competencies:

• Passion for excellent customer service and maintaining quality relationships.
• Strong attention to detail.
• Excellent interpersonal and communication skills, both written and verbal with individuals at all levels.
• Ability to work independently and as part of a collaborative team.
• Good organisation and prioritisation skills, ensuring stringent deadlines are met.
• Flexibility, adaptability, and problem-solving abilities.
• Discretion and ability to maintain confidentiality.

Note: This job description reflects the present requirements of the role. As duties and responsibilities change, the job description will be reviewed and will be subject to amendment in consultation with the individual.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.