PDI / Warranty Administrator

PDI / Warranty Administrator
Location: Lutterworth
Shift Pattern: Monday Friday, (Apply online only)
Pay Rate: GBP11.44 p/h
Employment Type: Ongoing work
We are looking for an organised and energetic PDI/Warranty Administrator to join our team in Lutterworth.
As our PDI/Warranty Administrator, you will assist the workshop and warranty department to ensure a profitable & efficient site that meets or exceeds customer expectations.
The Role:
Raise job cards as required and update jobs on the system in an accurate and timely fashion. Review system status reports to ensure no job has missed being completed. Update job times for fitters for each job worked on from clock cards. Ensure parts used are booked out accurately to the job. Update internal customers regarding any extra authority required. Providing administrative support to the Business Support department. Undertake ad–hoc task as necessary to meet the business needs and for you own personal development. Data entry input into the company s management system within SLA. Carry out customer authorisations, releasing vehicles into operations for rectification work to commence. Processing of any incoming customer claims, ensuring all queries are followed up and resolved within SLA. Be available to support other areas within the Admin Team.
What kind of person we are looking for?
Excellent organisational skills. Previous administration experience advantageous. Good knowledge of IT Office software. A keen eye for detail.