Within this role, you will deliver high quality and consistent Employee Services advice, support and resolution to all employees, people managers and outside parties across the end-to-end employee lifecycle spectrum.
What will you be doing?
- Resolve day-to-day employee and line manager service enquiries, issues, and complaints.
- Provide generalist people support to line managers and employees, including absence/performance management and misconduct guidance.
- Support managers through organisational change management, particularly relating to TUPE, restructures, and redundancies.
- Produce redundancy calculations and other exit costs, including settlement agreements.
- Ensure all corporate policies, standards, and agreed People/Shared Service processes are understood by employees and the People team, rectifying any non-conformances and making approved amendments.
- Deal with and fulfil statutory obligations under PAYE and pensions as required.
- Process pay data, documentation, and information effectively and instruct payroll accordingly to ensure timely and accurate production of payrolls.
- Comply with statutory obligations under PAYE and pensions as required.
Essential:
- Minimum L3 CIPD qualification
- Experience in understanding and production of redundancy calculations and other exit costs
- An understanding of the HR employee lifecycle
- Strong communication skills.
- An interest in understanding of employment law, its application and best practice.
- Experience of providing relevant advice on policy and process to line managers and employees.