People Services Advisor

People Services Advisor

Manchester City Centre - hybrid, Tuesdays required in the office

£25,500 - £35,000 depending on experience

30 days holiday + bank holidays

Are you an experienced HR professional looking for an exciting opportunity to join a dynamic organisation and make a meaningful impact? Our client is seeking a dedicated and knowledgeable People Services Advisor to provide exceptional support and advice across a range of people-related processes.

Key Responsibilities:

• Provide high-quality advice and administrative support in line with SLAs and deadlines for all people-related processes.
• Deliver excellent customer service, offering robust and pragmatic advice to colleagues and managers.
• Maintain accuracy and consistency in employee relations cases, particularly in sickness absence management.
• Apply and adhere to policies and procedures, ensuring their correct implementation.
• Offer first- and second-line support to colleagues and managers, handling queries and providing accurate information.
• Collaborate with colleagues across the organisation on people matters.
• Support formal people-related meetings, including taking minutes and drafting associated correspondence.
• Contribute to continuous improvement initiatives, identifying areas for enhancement and offering innovative solutions.
• Assist with implantation of new HR system

Essential Criteria:

• Previous experience in a fast-paced HR team, providing first-level advice on HR policies, employment law, and employee relations.
• Professionalism, discretion, and integrity when handling sensitive and confidential information.
• Ability to establish credibility and effective relationships with peers and colleagues.
• Demonstrated commitment to excellent customer service and ensuring positive interactions with internal and external customers.
• Self-motivation and a "can-do" attitude.
• Excellent organisational skills, adapting to a fast-paced and varied environment.

This is a fantastic opportunity to join a forward-thinking organisation and play a crucial role in supporting its people-related processes. If you are passionate about delivering exceptional customer service, have a comprehensive understanding of employee relations, and thrive in a collaborative environment, apply now. Our client offers a competitive salary range of £25,000 to £35,000 per year, along with excellent benefits including 30 days holiday, hybrid working and 15% pension contributions.

To find out more about the role or to apply please contact Lizzie on or email

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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