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Form of work
SalaryHexa Services operates in the construction, Facilities Management, mechanical and electrical markets.
General Overview and Key Responsibilities
A growing Facilities Management Company operating in the Healthcare Sector require an experience Contracts Manager to deliver its operational and strategic objectives. Working closely with the National Operations Manager to deliver high levels of FM services across the portfolio of buildings in the Northwest and London.
The role is accountable for:
Delivering high levels of contract management to 35 health centres across the North West and London, which is a key enabler for clients to deliver patient care
Creating and developing relationships with our key stakeholders and customers
Management of the calendar of obligations for contract deliverables (annual reporting deadlines etc) and responsibility for working with relevant colleagues to ensure delivery on time
Acting as client liaison/interface between FMCo and LiftCo on all aspects of contract delivery, Company representative as required at contract meetings
Owner of all ad-hoc and contract reporting to ensure timely and accurate delivery
Working with the Commercial Manager to write/respond to all formal communications
Supporting the National Operations Manager in delivering the strategic objectives
Experience
Experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate is essential, preferably within a healthcare or similar PPP/PFI environment
Experience working within complex and interrelated contractual arrangements
Working within a Hard FM performance regime including understanding complex Payment Mechanisms incorporating Service Failure Points and deductions.
Implementing, monitoring, and updating systems and processes to monitor Hard FM Services to ensure compliance with contractual documents
Knowledge and understanding of Hard FM CAFM and Helpdesk software packages
Education and Qualifications Required
PPP/PFI Experience - preferable
Hold or be working towards a professional membership, such as IWFM or similar
Completion of IOSH or NEBOSH training
Apply by CV
