AddressJob reference number 307759
Plant Manager - Medway Mail Centre
Competitive salary, potential 35% bonus, and 30 days annual leave plus bank holidays
£6,800 annual car allowance or £6,300 cash equivalent
Full family private healthcare
Company pension scheme with highly competitive contribution rates
Full time
Permanent
Medway Mail Centre, Rochester, ME2 2EE
As a Plant Manager you’ll play a key role leading our operational management teams, overseeing all aspects of site operations, and embedding key process improvements. Alongside driving performance throughout the team, you will also be focussed on delivering our crucial customer commitments.
What does the role involve?
Reporting into the Regional Operations Director for the South East, and deputising them when required, this key operational role is responsible for ensuring our regions Plants run smoothly, delivering the processing plan in a safe, customer focussed and commercially driven manner. This fast-paced role will give you the chance to have real impact throughout the business by driving and implementing national change initiatives, developing the business plan, and working to achieve all unit and personal KPI’s.
We’re in an exciting period of transformation and our Plant Managers are right at the centre of it. You’ll be providing leadership that creates enthusiasm and inspires people across all levels of the business to act and embrace positive change and build a culture of high performance and climate for success. We will also soon be implementing Plant realignment across the region to bring about increased efficiency and continued delivery of our high-quality service for our customers.
This role has responsibility for 3 plants; direct responsibility of Medway Plant and oversight of Croydon and Gatwick Plant, with management responsibility of 2 Plant Managers, an Optimised Production Leader, 4 Shift Managers, and oversight of all staff involved in our 24/7 operation, equivalent to a £17m staffing budget. You will also be an integral part of our South East Senior Leadership Team.
What skills and experience are we looking for?
As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:
Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues. Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and developing talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.
Resilience Focus: Is approachable, provides re-assurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style and ensures others are held accountable. Uses resources to ensure delivery. Keeps promises. Is trusted by teams and colleagues.
Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.
Customer centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience.
Shift patterns: Flexibility across all shifts, plant locations, and operational hours is a must.
Extra Benefits
- Generous holiday entitlement of 6 weeks (plus bank holidays)
- Company pension scheme with competitive contribution rates
- RMG Share Schemes - partnership and matching share offer.
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Access to our Help@hand, Your Wellbeing, and Employee Assistance Programme (EAP) services, providing both mental and physical wellbeing support.
- Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*.
- Your peace of mind with Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner.
- Free & discounted RMG products - free keep safe & redirection, partner discounts.
- Free stamps at Christmas.
Your career in safe hands
At Royal Mail we value our people, and we want our people, to be proud to work for our businesses.
We have the assets, the infrastructure, and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.
An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.
Application process
If you are interested in applying, please complete your application online and submit your current CV.
Please note: If you are currently employed by Royal Mail, you must apply via the internal careers site or your application will not be processed accordingly.
Assessment process
Your face-to-face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise more details of which will be provided on the day.
About Us
At Royal Mail we connect companies, customers, and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
Closing Date: Wednesday 21st February. Please note, this advert may close early if the appropriate number of applications has been reached.
Shortlisting: Week commencing 19th February
Interviews expected: Week Commencing 4th March
#LI-POST #RMG #LIMRT
