Address
Form of work
SalaryPlay & Bounce Team Leader - Portsmouth, Hampshire
Site Location: Exploria – BH Live Active, Pyramids – Portsmouth
Salary: £24,725 per annum from 1 April 2024
Hours: 40 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a Play and Bounce Team Leader to join our team at Exploria based at BH Live Active, Pyramids in Portsmouth. Exploria has been created with a tantalising sense of wonder and extreme fun across three connected worlds to give children enough action to keep them going all day, every day. You will oversee the day-to-day delivery of Play and Bounce and ensure that targets and performance standards are met. You will have a strong focus on customer service and manage our front-line teams to ensure all our customers have a great experience when visiting Exploria.
You will:
- Lead by example.
- Ensure a safe environment for all our customers and colleagues.
- Train and keep accurate records of training records.
- Coordinate family entertainment packages and parties.
- Ensure everyone has a great customer experience when visiting Exploria.
- Look for ways to improve our ways of working.
- Be a brand ambassador for BH Live, Exploria and BH Live Active, Pyramids.
You will need:
- Great customer service skills.
- Experience of supervising or managing a team.
- Be able to work unsocial hours including weekends, evenings and bank holidays.
- Experience of working in a similar environment would be an advantage but is not essential.
BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant’s background credentials, including referencing, enhanced DBS checks and an online search.
We offer:
- Onsite parking
- Training and development opportunities
- Gym membership
- Health cash plan
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
About us
BH Live is a leading operator of leisure and event venues – a registered charity and social enterprise. Our vision is to create sustainable and inspiring opportunities, deliver great experiences for our communities and improve health and well-being.
To apply:
Please see the job description for more details on this role.
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
