Portfolio Manager / Asset Manager

Platform Manager / Asset Manager

About Us

We are supporting a leading provider of student accommodation, as they launch a new platform in the UK, we are excited to bring this opportunity to market. The Platform Manager will play a pivotal role in the launch and growth of the business over the coming years.

Are you a strategic thinker with a passion for managing dynamic portfolios in the living and hospitality sector? Do you excel in fostering relationships and driving performance? If so, this opportunity could be for you!

Key Responsibilities:

Client Liaison and Reporting:

• Serve as the main point of contact for funders, providing regular updates and detailed reports
• Manage operating expenses (OPEX) for each development
• Monitor and report on customer and client-facing KPIs
• Prepare and present monthly performance reports covering rental income, budgets, arrears, maintenance, and marketing

Operational Management:

• Oversee the seamless transition of units from construction to operations
• Support site managers with delivery coordination and maintenance issue resolution
• Develop and implement policies and procedures to ensure operational consistency
• Ensure full compliance with Health & Safety regulations

Strategic Development:

• Utilise operational and market data to formulate strategies that enhance Net Operating Income (NOI)
• Provide strategic advice to funders based on market trends and conditions, in collaboration with the Commercial Director
• Develop and enforce asset management policies and best practices
• Contribute to the strategic direction and ESG goals of the business

Team Culture:

• Inspire and motivate team members, fostering a culture of excellence and continuous improvement
• Support and develop both direct and indirect reports, ensuring they are well-equipped to succeed

Data Accuracy and Communication:

• Ensure all data and reports are accurate and reliable
• Maintain clear and consistent communication with funders and internal teams

Revenue and Cost Management:

• Drive cost control and revenue improvement initiatives to maximise client returns
• Analyse financial and operational data to identify opportunities for cost reduction and revenue enhancement

Experience and Skills:

• Experience in the Living sector / Hospitality, preferably in an regional / area operations role
• Exceptional communication skills, both written and verbal
• Ability to travel as required
• Strong commercial acumen with proficiency in financial and operational data analysis
• Excellent organisational skills and attention to detail
• Self-motivated and adaptable with a flexible approach to working hours and locations

Personal Attributes:

• Creative and entrepreneurial mindset
• High commercial awareness and insight
• Strong emotional intelligence for managing relationships with funders and the operations team
• Professional, values-driven, and inclusive
• Willingness to share knowledge and coach others
• Self-reliant, resilient, and committed to partnership and collaboration