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Form of work
SalaryHome Based with regular travel, covering North West of England & Midlands
Up to £35,500 pa + Company Car + Benefits
Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.
We are looking for a Portfolio Manager to join our Property Team where you will hold responsibility for the Northwest and Midlands. The key purpose of the role is to actively manage the portfolio to the required quality standards and at the lowest full-life cost. This will be through improving or off-boarding existing properties with focus on poor-performing properties. Working with key internal and external stakeholders to identify a pipeline; develop, implement and monitor an action plan and provide meaningful data to the Contract. The role will also focus on negotiating landlord rental amounts and refurbishments, ensuring properties are providing good value for money.
First and foremost, you must have a comprehensive understanding of regulatory and statutory residential property standards and possess a good working knowledge of Local and National residential property legislation. (Housing Act 2004, Homes Act 2018). It is also imperative that you have knowledge of economical property trends in the private rented sector and the ability to interpret performance data and provide reports in various formats.
Building relationships is a must so your excellent communication style will be clearly evident to achieve in addition further accountabilities including:
- Ensuring all improvements and uplifts to the properties are compliant and at AASC on-boarding standard.
- Collaboration with the Property Negotiators to identify opportunities for acquisition where properties are to be replaced on a like-for-like basis.
- Works with Field Operations on identifying related opportunities such as planned and preventative maintenance.
- Sustaining a good relationship with large landlords and investors and managing any material issues ranging from rent reviews through to lease and quality standards.
- Responsible for negotiating and managing rental reviews through to lease and quality standards with landlords and investors across the portfolio.
- Managing the property hand-back process across the portfolio
Lastly, your flexibility to drive the success of our AASC will mean you bring flexibility to travel within the regions and occasionally within the UK (a valid UK driver's licence is essential and complete Regular visits to properties and landlords, agents and investors).
This role requires Security Clearance at CTC level (Counter Terrorism Check) and also CRB clearance.
Why Serco
A place you can make an impact - Take pride in work we do, and it really does matter. Work directly with asylum seekers and gain career satisfaction by providing the support that is required.
A place you can count on - Work with us, you'll have direct access to training, development, support to grow. There is career opportunity to progress within the AASC contract.
A place for you - We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for asylum seekers and each other.
What we offer
- Pension - up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the Immigration sector
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
#aasccareers
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
