Post Office Counter Clerk/Sales Assistant

Business Overview:

Here at Ladybrook Lane Post Office, we aspire to be at the very heart of customers' choice by providing a highly reputable service as well as building up a friendly rapport to the local community and surrounding areas.

We have been recognised for our trusted services on numerous occasions by positively meeting people's demands and expectations which also means that we strive to achieve a similar approach with our employees.

Hours:

12-16 hours per week

Shift Pattern:

3-5 hour shifts between 06:00am-17:00pm over 3-4 days. Must be flexible

Salary:

Dependent on age

Experience:

Post Office - Extremely vital to have had at least a years worth of experience on the Horizon system, customer service and cash handling. However, voluntarily commitment to learn in your own time over a two week probationary period can be offered.

Retail - Experience not necessary although eagerness to learn the till system is required. It is also important to have worked within a customer based environment.

Please note; the shift timings on the Post Office side are either morning or afternoon Mon-Fri 09:00-13:00 or 13:00-17:00 and on Saturdays 09:00-12:30. Sundays are closed.

The shift timings on the Retail side start from 06:00-09:00, 09:00-13:00 or 13:00-17:00 Mon-Sat and 07:00-Midday on Sundays.

Key Tasks/Responsibilities:

• Provide a pleasant and efficient service to customers, visitors and colleagues
• Maintain employee and organisational confidentiality
• Comply with mail regulations and procedures
• Able to work well under pressure during busy periods
• Provide general assistance to the public in a professional and polite manner
• Use the horizon system to deal with accounts, sales and keep records of transactions
• Demonstrate capability of working independently and as a member of a team
• Able to handle cash accurately and confidently
• Maintain outstanding store condition and visual merchandising standards

Requirements:

• Proven working experience in a Post Office and retail outlet
• Proficient in English and have proficient numeracy and literacy skills
• Having a helpful and engaging nature at all times
• Flexible approach to working hours especially when holiday cover is needed
• Previous cash handling experience is vital
• Knowledge on how to cash up and forecast end of day reports is preferred

Job Type:

Part-time

Benefits:

• On-site parking

Job Types: Part-time, Permanent

Pay: £11.44 per hour

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Work Location: In person