Address- Launching more than 500 virtual agents in EMEA and North America that automate millions of interactions every year.
- Recognition by Gartner in their Magic Quadrant for Enterprise Conversational AI Platforms.
- Establishing partnerships with leading firms like Deloitte, Accenture, KPMG, and more.
- Achieving ISO 27001 & 27701 certification.
A little bit more about the job itself
Come and join our fantastic pre-sales team as we continue to grow out and expand in EMEA.
A pre-sales consultant is the secret ingredient in the sales recipe, blending technical expertise with persuasive charm to show customers how a product meets their needs. Think of them as the superheroes of sales pitches, swooping in with answers to technical questions and dazzling demos to win over clients. They're the bridge between the tech world and the customer's needs, ensuring that what's promised can actually be delivered.
If this sounds like you… We’re looking for a superstar to join our team, to work closely with our sales department to wow our customers and grow our business, by providing hands-on demonstrations of how our market-leading conversational AI platform will digitize customer service and internal support for brands, across digital channels and voice.
The conversational AI market is crowded with underperforming technologies, and this role is primarily about showing that virtual agents built on the boost.ai platform can deliver genuine business value, both in terms of automation and better customer experience.
Resposibilities:
Technical Consultation: Provide expert advice and technical guidance to customers and the sales team.
Solution Design: Collaborate with our sales teams to design and agree solutions that meet customer requirements and address technical challenges.
Product Demonstrations: Conduct product demonstrations and presentations to showcase features, functionality, and value propositions to potential customers.
Requirements Gathering: Support in discovery and qualification: Gather and analyse customer requirements to understand their needs and align solutions accordingly.
Continuous Learning: Stay updated on industry trends, new technologies, and product developments to enhance technical expertise and support sales effectiveness.
Product Knowledge Transfer: Share learnings, best practice and guidance with other stakeholders in the business.
Collaboration with Internal Teams: Collaborate with product management, customer success and other stakeholders across the business to gather feedback, address customer requirements, and ensure a smooth handoff from pre-sales to post-sales.
RFx support: Work together with our bid management team and the sales team to customise the responses, highlighting features such as customizable workflows, integration with popular project management tools, and enterprise-grade security measures.
Skills, qualifications, and experience preferred:
- Experience within a SaaS company (preferred).
- Strong presentation skills.
- Must have experience with/be able to articulate the complexity of voice contact center technology solutions.
- Business savvy and a natural understanding of the typical challenges of an enterprise organization and you can intuitively explain how technology can be utilized to solve them.
- A self-starter and creative problem-solver with the ability to work in a structured, independent and targeted way to achieve outstanding results.
- Positive and energetic, with excellent listening ability and strong writing and speaking skills in English.
- Ability to build and maintain strong customer relationships.
- A team player! We are stronger as a team and we encourage big thinking, open communication and a team first work ethic.
Please feel free to apply even if you do not tick all the boxes.
What’s in it for you?
- The opportunity to play a crucial role that greatly influences the bottom line globally for one of the most exciting tech companies in the Nordics.
- Corporate headquarters in Stavanger, Norway (occasional visits can be expected), and a lovely office in London.
- The chance to join a fast-growing team on an exciting trajectory.
- Talented and extremely motivated colleagues in all departments.
- An engaging work environment with people who share a common mindset; to deliver a world-class product in a brand-new, up-and-coming industry.
- Challenging, varied, and engaging work tasks.
- Room and encouragement to be independent and innovative.
Sounds good?
Please submit your application using the appropriate form - we’re looking forward to hearing from you and what you can bring to our company!
Please note:
- During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.
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