Principal Estates Coordinator

Principal Estates Coordinator

We are looking for a Principal Estates Coordinator who will be responsible for supporting and deputising for the Estate Services Area Manager to ensure high performance standards are met throughout the team.

Under the direction of the Estate Services Area Manager, they will assist Estate Services Coordinators in providing direction and support relating to staff management issues, collating monthly information regarding staffing matters such as absence, performance management, and health and safety across the entire area team. In order to ensure the welfare of our team as a whole they will also assess and provide advice on matters relating to staff welfare.

They will manage a team of caretakers, responsible for all aspects of their line management including, overseeing and supporting their training and development, conduct of regular supervision meetings and assessment of health and wellbeing, health and safety compliance, performance, conduct and sickness absence management, in accordance with Council policy and procedures.

On their allocated patch, they will be directly responsible for overseeing the performance and delivery of cleaning, grounds maintenance, communal repairs, estate improvements and resident involvement in the management of the estates. This includes the day-to-day supervision of caretakers. They will ensure estates are maintained at the highest possible standards of cleanliness, safety, security and appearance.

We have a very diverse team and are expanding. As such we are seeking dynamic individuals who want to fulfil our mission to improve the quality of life on Islington’s housing estates.

Our objectives and priorities:

• To provide safe, comfortable homes and estates
• Support residents to live well in their communities
• Increase resident engagement/feedback and improve analysis and learning from responses and complaints
• Reducing waste and increasing recycling.
• Our estate services teams collaborate with residents and other service areas, such as refuse and recycling, grounds maintenance, community safety and police to ensure our outdoor spaces are green, clean and safe.

In return for your knowledge and skills, we offer a vast range of staff benefits here at Islington such as:

• Up to 31 days leave per year with more for long service
• Excellent pension scheme
• Learning and development opportunities to maximise your potential
• Local discounts from restaurants, shops, health and beauty therapists, and more 
• Staff support networks

Please refer to the job description and person specification when applying for this post.

It isn’t necessary for you to have experience in estate management if you have the skills, knowledge and background to be able to conduct inspections and identify problems and shortfalls in service. You will be well organised, knowledgeable in health and safety, calm under pressure, possess strong communication skills, and truly care about the customer's needs. This is an ideal role for someone who enjoys working in the community, and making sure Islington residents live in high quality, healthy and safe conditions on our estates.