DESCRIPTION
The Amazon Payment Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe. In this role, you will deliver best-in-class customer payment experiences while driving change in the industry.
You will use your experience to drive innovative, customer-focused payment solutions to provide local paying experiences for Amazon’s customers. You will partner with fintechs, leading financial institutions and global payment networks to launch new payment methods that European customers love to use.
Additionally, you will collaborate with a diverse set of internal and international teams to achieve success. This role places a premium on someone who is effective at simplifying complex problems, identifying areas for innovation through internal and external dependencies, and collaborating with cross-functional teams (including engineering) to launch new products and technology.
Key job responsibilities
This is a senior level role where you will be expected to identify new payment opportunities, and take the product through the full lifecycle through to implementation and management. You will be the single threaded leader for your product area and as such will be expected to make high judgement decisions to create great outcomes for our customers.
Day to Day:
- Work with cross-functional teams (including engineering) to develop and launch and operate solutions that improve customers' paying experiences. Own the roadmap for a discrete payment solution(s).
- Pitch ideas and capabilities to senior level internal and external decision makers
- Evaluate and recommend product and service enhancements that improve the payment acceptance and overall customer experience
- Identify, cultivate and launch new relationships with payment providers, 3rd party banks, payment networks and schemes.
About the team
Our team is responsible for the management of Amazons payments capabilities, specifically for launching new capabilities across Europe and North America.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience in technical product management, program management or engineering
- Experience with end to end product delivery
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience with feature delivery and tradeoffs of a product
- Experience in technical product management, program management or engineering
PREFERRED QUALIFICATIONS
- Experience in project management methodologies, business analysis, or process improvement
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