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SalaryThe post holder will be required to work on your own initiative dealing with query resolution and all other aspects of Credit Control including assessing credit limits, inputting credits and debits onto the in house billing system.
The post holder will be required to work closely with the Administration Team, liaise with the various services providing departments across the Trust, as well as the other functions within the Northey Suite to ensure that billing is done accurately and on a timely basis.
The post holder will be responsible for maintaining the integrity of all financial information generated, putting in place strong internal controls and ensuring that legal and Audit requirements are met.
This central role within the unit requires a high calibre individual with excellent communication and interpersonal skills. The post holder must have the ability to work under pressure in order to meet strict reporting deadlines.
This key role requires a highly motivated individual, with excellent time management skills and an ability to work well under pressure in order to meet strict deadlines.
- The nature of the duties and reliance on IT systems and emails invariably means working at the keyboard for long periods on most days.
- The post holder is required to concentrate for long periods when organising, billing or reconciling complex financial data.
- Organises own workload on a day to day basis to meet predetermined/ agreed priorities.
- Handles cash and cheques in rare circumstances and supports the cashiering function.
- Discuss routine issues with non-finance staff in an understandable way.
There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Our hospitals are exciting places to work, with a range of opportunities across a wide range of clinical fields, as well as support and administrative roles.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
Billing
- Verify that actual procedures performed in theatres for each patient against planned procedures are as per the admission booking, and ensure that discrepancies are quickly identified and rectified.
- To liaise with key contacts in the various issuing departments within the Trust i.e. (Theatres, Path Labs, Pharmacy, Radiology, Therapies, Dietetics, maternity Cardiac etc.) to ensure that the flow of information for recharging purposes, remains fluid.
- To, ensure that the turnaround time scales in respect of final bills for self-funding patients in particular and the various other purchases are swift and timely.
- To generate invoices via EDI (Electronic Data Interchange) billing as agreed with Healthcare Insurance companies.
- To assist with the process of the Month and Year End close down in respect of reconciling total income for the month/year.
- Ensure that audit recommendations have been fully implemented and that local internal control requirements are met.
- To deal with queries about specific chargeable procedures/ CCSD codes and medical reports for sponsored patients.
- Assist with the implementation of new systems and procedures to improve the efficiency of the billing function.
- Potential line management and co-ordination of future employees working within the Private patients finance division depending on the expansion of the business.
- To provide finance training to a non-finance manager and/or other Private Patients employees when required.
- • To assist with recovery of all outstanding Private Patients debts via high volume telephone calls, in writing and face to face meetings.
- To ensure that average monthly recovery targets are met
- Ensure that there are robust internal controls and documented procedures for the functions.
- Assist with the implementation of new systems and procedures to improve the efficiency of the Billing Team.
- Deal with complex queries from patients, Insurance Companies and Embassies, including reasons for delays in invoices.
- Responsible for maintaining the unit’s manual and computer filing systems
- To liaise with staff from source departments, Consultants etc. to resolve queries raised by debtors in an efficient and timely manner.
- To ensure that authorisation for any credit notes/adjustments which may be required are duly obtained.
- Update and maintain the debtor’s files to ensure that a low debt profile is maintained at all times.
- To deal with verbal and written communications from purchasers and clients in an efficient and professional manner and ensuring that all communications are recorded accurately.
- Responsible for the collation of statements and reminder letters on a regular basis and in line with agreed protocols, ensuring that there are no queries, which would preclude their despatch.
- To liaise with staff from source departments, Consultants etc. to resolve queries raised by debtors in an efficient and timely manner.
- To ensure that authorisation for any credit notes/adjustments which may be required are duly obtained.
- To analyse remittance advices from various purchasers/debtors and liaise with the cashier to ensure that allocation of receipts have been done promptly.
- Produce and report, on a monthly basis, the aged debt report and detailed analysis of overdue accounts for senior management.
- Assist in the preparation and implementation of the statutory annual accounts at a level appropriate to the grade.
- Any other ad-hoc duties as requested by management, commensurate with grade and ability.
- To arrange for the creation or personally create reports/spreadsheets to show the position in the month for Private Patients CMR’s and Invoicing.
