Problem Management Lead

Job Title: Problem Management Lead

Employment type: Permanent / Full-time

Salary: £32,000-£38,000 + bonus & benefits

Location: Swindon - Hybrid - 3 days a week on site!

Do you fancy a new challenge within a leading digital platform company amongst their well-equipped IT Service Operation Team?

This company are looking to expand their team with a Problem Management Lead. The successful candidate will assist the Problem Manager and lead the team to ensure Problem Management processes are in accordance with business & client needs.

You will need to be:

• Able to work with clients and prioritise their needs whilst solving problems.
• A focused person with a good eye for detail led by data
• Able to coach / mentor team members to guide them through process and ensure positive outcomes.

In order to apply you must have experience with:

• SQL
• Reading Java code
• Navigating Unix / file systems.
• MS Office

Finally, you must be able to be in their Swindon office 3 days a week.

Please apply if you would like to hear more details!