Product Delivery Scrum Master

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role
M&G are looking for an enthusiastic, non-technical Scrum Master to join our agile Product Delivery team to help deliver high quality products. This is a business process based role.
The Product Delivery team are responsible for launching funds, mandates and investment vehicles, product changes and other product related projects. This is a great opportunity to collaborate with a talented, diverse team of Product Delivery experts who are key advocates of agile practices and values, using these to help drive forward the delivery pipeline.
Key responsibilities for this role include the facilitation of the scrum process for two (or more) squads, coaching the team, removing delivery impediments, and ensuring that the team adheres to and lives agile principles and values.
We are looking for strong interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences. This position requires an individual with a proven ability to lead/coach teams across a variety of projects and deliver solutions that meet and exceed stakeholder expectations.
This role is hybrid requiring 2 - 3 days in the office a week.
Key Responsibilities for this role:

• Lead and coordinate scrum ceremonies, such as sprint planning, daily stand-up, sprint review, and retrospectives.
• Assist product owners, helping them manage Product Backlog Items, ensuring they know how to arrange the Product Backlog to maximize value.
• Assist in the production of monthly Management Information reporting and ad-hoc queries.
• Coach the team on agile best practices, such as self-organization, collaboration, and continuous improvement.
• Monitor the team's progress and performance using appropriate metrics and tools.
• Identify and resolve impediments that hinder the team's ability to deliver the sprint goals.
• Foster a positive and productive team culture that promotes innovation, creativity, diversity of thought and customer satisfaction.
• Collaborate closely with the product owner, stakeholders, and other Scrum Masters to align the team's vision, goals, and priorities.
• Support the team in delivering high-quality products that meet the customer's needs and expectations.
• Advocate agile, help the Product Delivery team and relevant stakeholders to embrace agile core values, adopt and apply agile principles, and implementation practices.
• Fostering a continuous improvement culture.

Key Knowledge, skills, and experience:

• At least 2 years of experience as a Scrum Master in an asset management or financial services environment.
• Demonstrate relevant experience of business process based non-technical agile.
• Certified Scrum Master (CSM) or equivalent agile certification.
• Understanding when to be pragmatic in applying agile techniques and principles.
• Excellent communication, facilitation, and people skills.
• Ability to work effectively with diverse and cross-functional teams.
• Strong problem-solving and conflict-resolution skills.
• Working knowledge of Jira.
• Working knowledge of MS Office tools, including advanced Excel.
• Ability to host workshops and ceremonies face to face, hybrid and via MS Teams.

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.