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Form of work
SalaryProduct Governance Manager
This role is based in Peterborough and is a hybrid working opportunity.
Role Purpose:
As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons (including premium finance) continue to drive our customer and commercial objectives.
- Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations.
- Seeks opportunities to enhance customer and commercial outcomes.
- Support in the development and delivery new products.
- Support the development of existing products and optimising the add-on/core product portfolio.
This role gives you the opportunity to be a Product Manager. You’ll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges.
Key Responsibilities:
- Act as overall Product Manager for Markerstudy’s Distribution products, showing strong technical product expertise.
- Ensure that our product propositions meet needs of customers in the defined target markets.
- Adheres to and manages designated product in line with our Product Governance Framework.
- Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely.
- Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio.
- Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
- Perform analysis to determine growth opportunities and/or solve business or customer problems.
- Identify opportunities to develop new products that add customer and commercial value.
- Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
- Perform analysis to determine growth opportunities and/or solve business or customer problems.
- Act as an SME/product lead for business wide projects including stakeholder management (to Director level).
- Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market.
- Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders.
Key Skills, Experience and Knowledge:
- Technical insurance product knowledge and management.
- Financial services and/or customer credit knowledge (advantageous).
- Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation.
- Strong understanding of Product Governance requirements, regulation and legislation.
- Puts customers at the heart of what we do and can balance commercial gain with customer need effectively.
- Experience working in product & proposition development.
- Experienced Business Owner for multiple/complex tech deliveries.
- Ability to critically evaluate information and present findings.
- Strong stakeholder management and communication skills.
- Chartered Insurance Institute qualification (advantageous).
- Financial services and/or Consumer Credit knowledge (advantageous).
- Educated to degree level / calibre (advantageous).
- People management / leadership / coaching experience (advantageous).
Why us?
Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.
Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.
We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.
What we offer in return?
- A collaborative environment
- Hybrid/Flexible working model
- 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday
- Health Cash Plan
- A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more
- Life Assurance 4x annual salary
