Product Manager - Current Accounts

Growing Current Accounts is at the heart of our strategy. We have ambitious plans and we’re looking for somebody who can develop plans and propositions to deliver our purpose ‘Current Accounts that are fairer and more rewarding, underpinned by a simply brilliant service’.

The Product Manager will join the Strategy, Acquisition & Engagement team within Current Accounts, who are responsible for setting the strategic direction for our products, and delivering a transformation of our Current Account business, in line with our purpose.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

We’re a friendly bunch, so we do like to get together. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. This is normally in Swindon but if you live considerably further afield then we can chat about the best way to achieve this. You can also find out more about our approach to hybrid working here.

This role requires you to travel into the office 2 days at either London or Swindon.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll be responsible for leading on the full proposition development and delivery for elements of our product strategy, making sure your propositions meet customer needs, are commercially viable and feasible through working closely with our technology and delivery teams to take them to market.

• You’ll design, develop and make recommendations for the product strategy, implementing new (and enhancing existing) propositions, products and customer journeys, which balance customer, commercial and risk considerations
• You’ll ensure your plans are insight led through building a clear understanding of segment needs and both the internal/external context
• You’ll partner with our Finance teams to develop robust benefits cases for your plans, ensuring they meet our commercial ambitions
• You’ll work closely with technology teams to feasibility assess your propositions, define robust business requirements and act as the day-to-day accountable executive to ensure their successful delivery in line with agreed outcomes
• You’ll build key relationships across the Society – finding consensus and influencing stakeholders to move ideas forward and achieve member and strategic goals
• You’ll develop written proposals that facilitate formal decision making and broaden the understanding of key issues

About you

As a minimum, we are looking for someone with the following skills:

• Has Financial Services product management experience and a thorough understanding of the market.
• Understands not only the customer but impacts on commercials, risk and operations and can demonstrate this.
• A collaborative leader who is analytical, creative, confident and a good communicator.
• Proven ability to prioritise effectively, make decisions and get the job done.
• A track record of delivering new products/ propositions through exceptional stakeholder and collaboration skills, working together to solve problems whilst achieving business objectives
• Strategic thinker with the ability to identify challenges and develop solutions through market and customer insight, commercial awareness, and analytical skills.
• Possess strong influencing and collaboration skills, building relationships with stakeholders across the Society.
• Excellent communication, both verbally and in writing being able to present information to senior executives and the wider team.
• Have the ability to lead people on an indirect basis.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Gympass – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.  

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.  

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.  

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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