AddressAt a glance:
Contract type - This position is a 12 month Secondment/Fixed Term
Working pattern/flexible working - We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.
The Product Marketing team aims to be in the Victoria office every Thursday to connect (optional) with the wider Marketing team present on the last Thursday of every month (required). There is an occasional need to attend offsites, etc on a more ad-hoc basis, however we can be flexible on this.Location - This role is based at our Victoria Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.
About the role:
We are currently looking for two experienced customer focused and commercially driven Financial ServicesProduct Marketing Managers.
You’ll be supporting the development and performance of marketing activity for one or more of the JLFS products across Credit and Banking.
Key responsibilities:
Working with your team, you will develop and deliver your product(s) go-to-market and growth marketing strategies to meet ambitious business targets through both always-on and campaign activity, working closely with channel owners as well as your Commercial and Product counterparts to maximise performance.
You will demonstrate in-depth knowledge of the Financial Services sector, products and associated regulation to deliver best-in-practice and high quality work.
What will you be doing?
Supporting the creation of the go-to-market and BAU annual strategy and creative direction for your JLFS product(s), utilising customer and market insight to align to both JLF and wider Partnership customer plans.
Supporting your team to develop and activate effective multi-channel campaigns by creating great briefs rooted in customer insight and outcomes working with relevant channels and agencies.
Working with your team to develop the creative wrapper and proposition for your product to ensure compelling identities that engage with customers and add value to our brand which are compliant at all times.
Ensuring all activity uses the correct customer segmentation to ensure effective targeting that aligns to the customer strategy (new/existing customer mix).
Supporting your team with owning the trading performance of your product alongside channel owners and Commercial / Product counterparts to drive growth of your product(s).
Working with your team to ensure marketing activity for product(s) is on time and within budget.
Engaging with counterparts in the wider Partnership, ensuring the management and delivery of channel assets to both John Lewis and Waitrose.
Ensuring all work adheres to financial promotion regulation, using Asana and Diligent tools to track approvals and championing your greater regulatory understanding as well as supporting the wider team.
Working with relevant agencies to ensure they have what they need to deliver quality, on brief outputs
Building knowledge of the market and key competitor activity in your product area and wider Financial Services sector.
Working with your team to define and attend the relevant meetings with internal and external stakeholders.
Acting as a custodian of our brand to ensure all work meets brand guidelines.
Increase in retail engagement across the relevant Partnership 'moments'.
Adherence to Financial Promotions regulatory, legal and compliance standards. Use of Asana and Diligent for every brief and piece of activity.
Essential skills you’ll need:
Knowledge and demonstrable experience of Financial Services sector (particularly within lending: Credit Cards, Personal Lending (Loans) & Point of Sale Credit (POSC))
Experience of developing marketing plans linked to commercial, brand and customer outcomes
Ability to thrive in a fast moving growth business
Educated to degree level or equivalent
Retail /Omi/Product or Category marketing experience in a large organisation
Previous experience working within an agile framework
Experience working with a heritage brand
Benefits of the Partnership and the role:
- Hybrid Working.
️ - Full - time working holiday entitlement 25 days holiday , plus public and bank holidays (this is pro-rated for part time hours).
- - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
- You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.
- Simple cycle to work support scheme
- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them
- Learn more about ourextensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/
Next Steps:
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage virtual interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
You can view a copy of the full job outline here (internal only)
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